First off, THANKS for shopping with us at 365! If you are not entirely satisfied with your purchase; we're here to help out and do what we can to make it right.

Send us an email at with your order number and information to initiate a return/exchange.


RETURNS - Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, with original tags.

Additional non-returnable items:
Gift cards
Closeout Items

To complete your return, we require a receipt or proof of purchase.

REFUNDS - (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately closeout items cannot be refunded.

EXCHANGES - (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to:

649 Betsy Ross Lane 
Rockton, IL 61072


SHIPPING - To return your product, you should mail your product to our distribution center address: 

649 Betsy Ross Lane 
Rockton, IL 61072

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


CONTACT US - If you have any questions on how to return your item to us, contact us at



Sold Out